Support

The fastest way to reach us is from inside the game: open Settings and choose Send feedback or Report a problem. It attaches your game version, so we can help sooner.

You can also email support@riftdoku.com. We read everything.

I think a case has no solution

Every case is checked to have exactly one answer, reachable without guessing. If a board seems stuck, a clue has usually been read one way when it means another. Use a hint to see the next step. If it still looks wrong, report it from that case and we will look at it.

My progress is gone

Progress is saved on your phone. If you were signed in to Google Play Games, sign in again on the same Google account and it comes back. Uninstalling the game without Play Games erases local progress.

I bought Remove ads but still see ads

Purchases are restored from Google Play when the game starts. Make sure you are using the Google account you bought with, then restart the game. Still seeing ads? Email us with your order number from the Google Play receipt.

Deleting your data

• On your device: Settings > Delete all data erases progress, settings and achievements.
• Usage data: turn off Share anonymous usage data in Settings. Anything not yet sent is deleted.
• Feedback you sent: email martin@lionspath.consulting with the text of your message and we will delete it.

Riftdoku has no accounts, so there is no account to close. See the privacy policy for everything we handle.